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WhatsApp AI Commerce

Turn WhatsApp into your smartest sales channel

An AI assistant that sells, recommends, and serves your customers automatically on WhatsApp — with a built-in CRM for when the conversation needs a human touch.

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Response time

+40%

Conversion rate

24/7

Availability

98%

Customer satisfaction

Two modes, one perfect experience

Combine the power of AI with the human touch to deliver the best support in every situation.

Automatic Mode (AI)

The AI chatbot operates autonomously, serving your customers instantly.

  • Instant 24/7 responses
  • Smart product recommendations
  • Order processing in chat
  • Automatic delivery tracking

Human Mode (CRM)

When needed, the conversation is transferred to an agent with full context preserved.

  • Complete conversation history
  • Centralized support dashboard
  • Team and queue management
  • Smart escalation rules

Everything you need to sell on WhatsApp

A complete solution that combines automation, intelligence, and human support.

Integrated catalog

Sync your products automatically and display them on WhatsApp with real-time photos, prices, and stock.

Orders via chat

Customers choose, pay, and confirm orders without leaving WhatsApp, with optimized checkout.

Smart escalation

AI identifies when to escalate to a human, ensuring no sale is lost.

Conversation analytics

Detailed support, conversion, and satisfaction metrics to optimize your operation.

Multiple agents

Manage your team with queues, priorities, and automatic conversation distribution.

Omnichannel history

Complete customer context across all channels, from previous purchases to AI interactions.

Frequently asked questions

Get your questions answered about WhatsApp AI Commerce.

Talk to a specialist

The AI connects directly to your product catalog, syncing name, description, price, and stock information automatically. The more interactions, the more accurate it becomes.

You define the escalation rules: by question type, customer sentiment, order value, or direct request. The transition is seamless for the customer.

Yes, we use the official WhatsApp Business API to ensure security, compliance, and advanced features like template messages and catalogs.

There is no agent limit. The CRM supports multiple simultaneous users with queue control, permissions, and individual metrics.

Basic setup takes 3 to 5 business days. This includes catalog integration, AI rules configuration, and CRM team training.

Ready to transform your ecommerce?

Schedule a demo